Service Provision & Technical Support
Manager Richard Parsons programming a T 1000 Advanced Bagging Machine with Mick Dodds, Mick is our senior engineer with over fifteen years experience with APP and many more in mechanical engineering!
APP UK provide multiple service options tailored to the individual business requirements of our clients. Annual services are included with all APP’s service plans
APP provide telephone tech support and advice, (Mon to Fri, 9am to 5pm)
APP will always support our machines & equipment. Your investment is always protected.
90% of all serviceable parts are kept in stock in the UK.
Send your machine into APP UK service center for a speedy repair or a service. We will also attend your site to carry our repairs or preventative maintenance checks. Set up a maintenance contact with us to enable fast support and less machine downtime.
APP UK provide the most comprehensive set of documentation for our machines, un-rivalled in the industry, this includes detailed manuals, ‘how to’ guides and day to day operational help.
All documentation is free of charge and available 24/7 downloadable on the website. Just click on the documents tab on the website to see. All “how to” guides and manuals are available to download. Need help to replace a part – simple click on help documents and find your machine and serial number document.
APP UK number one priority is ensure your equipment is working for your business.
Advanced Poly Packaging hove been assessed and approved by QAS International
to the following management systems, standards and guidelines: